Hotel Astro

On-Line Booking

ARRIVAL
DEPARTURE
ROOMS ADULTS CHILDREN 0-8

BOOK

BOOK

Reservation

These regulations are displayed in the reception. By binding booking, the guest accept them in their entirely.
1. Bookings: the bookings with “standard rate” will become binding upon receipt of the deposit equal to 33% of the rent. The remaining balance should be paid one day before your departure. Bookings with “pre-paid, not refundable rate”: the total booking amount is entirely to pay in advance at the booking confirmation. It is not possible to make bookings with request of specific room number; any preferences will be satisfied as far as possible, without obligation from the booking office. Each room is not allowed for more people than what is mentioned in the “number of persons” column. Children also are considered as persons occupying the unit and full paying guests.
Groups of young people will be accepted after agreement with the Direction even so a deposit (€100,00) per person will be required.
2. Cancellation: in the event of cancellation, the deposit will be kept and the contract will be over
• The prepaid, not refundable rate will not be refunded
• Early departures or late arrivals will not be refunded.
3. Arrival: the guest may occupy the lodge starting from 14.00 on arrival day. The keys of the lodging will be given to the guest only after having filled in and signed the form with the agreement to the privacy terms and give the personal ID . Discrepancies, breakages, damages and claims must be immediately reported to the Direction, otherwise will not be taken into consideration and the guest will be held responsible for such breakages and/or insufficiencies.
4. Arrivals out of reception opening hours: The guest must occupy the rented accommodation within 14.00 of the day following the agreed arrival. After this time limit, without written communication, the booking will be considered cancelled, and Hotel Astro is authorized to re-rent the same accommodation.
5. Departure: the guest shall leave the room before or at 10.00 on the departure day. Leaving after 10.00 without prior authorization will be penalized with an additional charge of 100% of the room rental price per night. The guarantee deposit (for groups of young people) will be refunded after the return of the room’s keys, deposit receipt and after inspection of the apartment.
6. Responsibility: the Direction assumes no responsibility for any valuables or cash not deposited in the safety box and will not be held liable for accidents occurring to persons, damages to property, losses, thefts or the like.
7. Silence hours: all guests are kindly asked to respect silence avoiding noises and sounds which may cause inconvenience, particularly from 23.00 to 08.00 and from 13.00 to 16.00 when absolute silence is requested. In case that the guest does not comply with the rules (unacceptable noise levels disturbing the peaceful setting of other residents, presence of undeclared guests, etc.), the Direction reserves the right to proceed with immediate cancellation of the reservation and the client in question can not request any form of compensation reserves the right to banish the guest immediately without any reimbursement.
8. Pets: Only pets of small size are allowed 9. Energy saving: Hot water and electric energy have to be used in an ecological and rational way
Any needed repair will be done by persons authorized to enter the apartment even in absence of the guest